Euro Steel Bars (“ESB,” “we,” “us,” or “our”)
Last updated: 25/08/2026

Euro Steel Bars respects your privacy and is committed to protecting the personal data of everyone who visits eurosteelbars.com or contacts us to request a quote, certificate, or product information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights available to you depending on where you are located.

This policy applies to eurosteelbars.com and to any inquiries submitted through our contact forms, RFQ (request for quote) forms, WhatsApp, email, or phone.

1. Who We Are

Euro Steel Bars is an international supplier, stockist, and exporter of steel round bars, operating from:

Office No. 8, 1st Floor, Krishvi Apartment, Khambatta Ln, Khetwadi, Grant Road,
Mumbai, Maharashtra, India, 400004

Phone: +91 9321851711
Website: https://eurosteelbars.com

For any privacy-related question or request, contact us at sales@eurosteelbars.com or by phone at the number above.

2. Information We Collect

We collect information in the following ways:

2.1 Information you provide directly

When you submit an RFQ, contact form, WhatsApp inquiry, email, or phone call, we may collect:

Full name
Company name and job title
Business email address and phone number
Country and shipping/delivery location
Product specifications (grade, size, tonnage, cut-to-size requirements)
Any files you send us (drawings, specification sheets, purchase orders)
Content of your messages, including WhatsApp conversation history

2.2 Information collected automatically

When you browse our website, we (or our analytics and hosting providers) may automatically collect:

IP address and approximate location (country/city level)
Browser type, device type, and operating system
Pages viewed, time on site, and referring website
Cookie identifiers (see Section 6, Cookies)

2.3 Information from third parties

If you reach us through a business directory, trade platform, LinkedIn, or a referral/partner, we may receive your name, company, and contact details from that source.

We do not knowingly collect sensitive personal data (such as health, religious, or biometric information) and ask that you avoid including such details in any inquiry.

3. Why We Collect Your Information (Purposes)

We use the information we collect to:

Respond to RFQs, quote requests, and product inquiries
Prepare and send commercial offers, pro forma invoices, and mill test certificates
Process and fulfil orders, including shipping, customs, and export documentation
Communicate with you about your order status
Maintain business records for accounting, tax, and audit purposes
Improve our website, products, and customer service
Send you relevant product updates or offers, where you have agreed to receive them or where permitted by law (you can opt out at any time)
Comply with legal, customs, export-control, and regulatory obligations
Detect and prevent fraud, abuse, or security incidents

4. Legal Bases for Processing (EU/EEA and UK Visitors)

If you are located in the European Union, European Economic Area, or United Kingdom, we process your personal data under the General Data Protection Regulation (GDPR) / UK GDPR on the following legal bases:

Contract – to respond to your RFQ and fulfil an order
Legitimate interests – to operate and improve our business, respond to inquiries, and maintain B2B relationships, provided this does not override your rights
Legal obligation – for tax, customs, and export/import compliance
Consent – for marketing communications and non-essential cookies, which you may withdraw at any time

5. How We Share Information

We do not sell your personal data. We may share information with:

Logistics and freight partners, customs brokers, and shipping lines, to fulfil and deliver orders
Payment processors and banks, for invoicing and payment handling
IT, hosting, email, and CRM service providers, who process data on our behalf under confidentiality obligations
Mills, testing labs, and certification bodies, where needed to issue or verify mill test certificates (EN 10204 3.1) and inspection reports
Professional advisors (auditors, lawyers, accountants), where necessary
Government, customs, and regulatory authorities, where required by law, export control, or trade compliance
A successor entity, in the event of a merger, acquisition, or sale of business assets

All third parties are required to protect your data and use it only for the purposes we authorize.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Keep the site functioning correctly (essential cookies)
Understand how visitors use the site (analytics cookies, e.g. Google Analytics)
Remember your preferences

You can control or disable cookies through your browser settings. Disabling essential cookies may affect site functionality. Where required by law (e.g., EU/UK visitors), we will request your consent before setting non-essential cookies via a cookie banner.

7. International Data Transfers

Because we serve buyers across the Gulf, Southeast Asia, Europe, Turkey, and South Africa, your information may be transferred to, stored, and processed in India (where we are based) and in other countries where our service providers, freight partners, or group entities operate.

Where we transfer personal data out of the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or an equivalent lawful transfer mechanism, where required by applicable law.

8. Data Retention

We retain personal data for as long as necessary to:

Fulfil the purpose it was collected for (e.g., completing an order)
Meet accounting, tax, customs, and legal record-keeping requirements (typically 5–8 years depending on jurisdiction)
Resolve disputes and enforce our agreements

When no longer needed, data is securely deleted or anonymized.

9. Data Security

We apply reasonable technical and organizational measures to protect your information, including access controls, encrypted transmission (HTTPS/TLS), and restricted internal access. No system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

10. Your Rights

Depending on where you are located, you may have some or all of the following rights regarding your personal data:

Access– request a copy of the personal data we hold about you
Correction – request correction of inaccurate or incomplete data
Deletion – request deletion of your data, subject to legal retention requirements
Restriction – request that we limit how we use your data
Objection – object to processing based on legitimate interests or for direct marketing
Portability – request your data in a portable format (EU/UK/certain jurisdictions)
Withdraw consent – where processing is based on consent
Lodge a complaint – with your local data protection authority

To exercise any of these rights, contact us at sales@eurosteelbars.com. We may need to verify your identity before responding, and we will respond within the timeframe required by applicable law.

11. Region-Specific Provisions

Given our customer base across the EU, Gulf, Southeast Asia, Turkey, and South Africa, the following region-specific frameworks may apply to your data:

European Union / EEA / United Kingdom – GDPR / UK GDPR

Covered fully in Sections 4, 7, and 10 above. Our lawful representative and contact details for EU data subjects are provided in Section 1. If you believe we have not resolved your concern, you have the right to lodge a complaint with your national data protection authority (e.g., the Garante per la protezione dei dati personali in Italy).

Turkey – KVKK (Law No. 6698 on the Protection of Personal Data)

For visitors and customers in Turkey, we process personal data in accordance with the KVKK. You have rights to learn whether your data is processed, request correction or deletion, and object to adverse conclusions from automated processing. Requests can be directed to the contact details in Section 1.

South Africa – POPIA (Protection of Personal Information Act)

For visitors and customers in South Africa, we act as a “responsible party” under POPIA and process personal information lawfully, for a specific and legitimate purpose, and with appropriate security safeguards. You have the right to request access to, correction of, or deletion of your personal information, and to lodge a complaint with the Information Regulator of South Africa.

Singapore – PDPA (Personal Data Protection Act)

For visitors and customers in Singapore, we collect, use, and disclose personal data in accordance with the PDPA’s consent, purpose limitation, and reasonableness obligations. You may withdraw consent for marketing communications at any time.

Malaysia – PDPA 2010

For visitors and customers in Malaysia, personal data is processed in accordance with Malaysia’s Personal Data Protection Act 2010, including its data user obligations regarding notice, disclosure, and security.

Thailand – PDPA (B.E. 2562)

For visitors and customers in Thailand, we process personal data as a data controller under Thailand’s Personal Data Protection Act, relying on contractual necessity and legitimate interest as lawful bases, and consent where required for marketing.

Gulf Cooperation Council – Qatar, Oman, Bahrain, Kuwait, Jordan

Data protection frameworks across the GCC and Jordan are developing and vary by country (for example, Qatar’s Law No. 13 of 2016 on Personal Data Privacy Protection, and Bahrain’s Personal Data Protection Law). Where a specific national data protection law applies to you, we process your data consistent with its requirements, including purpose limitation and reasonable security safeguards. Where local law is silent or less prescriptive, we apply the general standards set out in this policy.

United States – California (CCPA/CPRA)

Although ESB does not target consumers in California, if you are a California resident who submits an inquiry to us, you have the right to know what personal information we collect, request its deletion, and opt out of any “sale” or “sharing” of personal information (note: ESB does not sell personal information). You may exercise these rights by contacting us using the details in Section 1.

India (our home jurisdiction)

As an Indian company, we handle personal data in accordance with India’s Digital Personal Data Protection Act, 2023 (DPDPA), where applicable, including obtaining consent for processing where required and implementing reasonable security practices as prescribed under Indian IT law.

12. Marketing Communications

If you have opted in to receive product updates, offers, or newsletters from us, you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will not send marketing communications to jurisdictions that require opt-in consent unless that consent has been given.

13. Children’s Privacy

Our website and services are directed at business professionals and are not intended for individuals under 18. We do not knowingly collect personal data from children.

14. Third-Party Links

Our website may contain links to third-party websites (e.g., logistics partners, certification bodies). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies separately.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will indicate when changes were made. Material changes will be communicated where required by law.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Euro Steel Bars
Address: Office No. 8, 1st Floor, Krishvi Apartment, Khambatta Lane, Khetwadi, Grant Road, Mumbai, Maharashtra, 400004

Phone: +91 9321851711
Email: sales@eurosteelbars.com